The legal side, in plain English.

How we handle your data, what we promise, and what we ask of you. Our team works from New York. The business is registered in India, so these documents are governed by the laws of India, and the courts of Bangalore (Bengaluru) decide any dispute. They are drafts under review by our counsel; if anything is unclear, write to Stratumai.co@gmail.com.

  1. 01Privacy policyWhat personal data Stratum collects on this website and in running the service, why, where it lives, how long we keep it, and the rights you have over it.Read
  2. 02Terms of serviceThe agreement between Stratum and the business that uses its software: what we do, what we never do, what you stay responsible for, fees, data, liability and how disputes are handled.Read
  3. 03Refund and cancellation policyHow to cancel a Stratum plan, when fees are refunded, how to ask for a refund, and how long it takes to reach you.Read
  4. 04Shipping and delivery policyStratum is a digital service with nothing physical to ship. This page explains how and when the service is delivered after you pay.Read
  5. 05Security commitmentsThe security commitments Stratum makes to every client: the guardrails, access control, encryption, logging, people, vendors, incident response and how to report a vulnerability.Read
  6. 06Data processing addendumThe terms under which Stratum processes personal data on behalf of its clients, covering India's DPDP Act, the GDPR, the UK GDPR, the CCPA and other US state laws.Read
  7. 07SubprocessorsThe companies Stratum uses to run the service and take payment that may process personal data, what each one does, where, and how we tell you before we add one.Read
  8. 08Acceptable use policyWhat customers may not do with Stratum's agents, including rules on invoice reminders, money movement, attacks on the service and AI disclosure, and how we enforce them.Read
  9. 09Cookie policyStratum's website sets no tracking cookies and stores nothing on your device to track you. Our analytics count visits without personal data.Read

Security researchers: see our vulnerability disclosure policy and security.txt.