Acceptable use policy

1. About this policy

This policy is part of the Terms of service between Aniketh Marian, sole proprietor, trading as DA SUAN ENTERPRISES and Stratum AI ("Stratum", "we", "us") and each client ("you"). It is governed by the laws of India, like the Terms. It applies to you and to everyone who uses the service through your account. You are responsible for their compliance.

2. Unlawful and harmful use

You may not use the service to:

• Break any law or regulation, or help anyone else do so.
• Commit or facilitate fraud, including invoice fraud, false billing, fake vendors, misleading financial statements, or deceiving auditors, lenders, investors or tax authorities.
• Launder money, finance terrorism, or evade sanctions or export controls, including dealing with people or places subject to Indian, United Nations or US sanctions.
• Evade tax, or prepare records you know to be false.
• Infringe anyone's intellectual property, privacy or other rights.

3. Messages sent from your mailbox

The receivables agent sends payment reminders from your own mailbox, under your name and your rules. Those messages are yours, and you must make sure they are lawful. You may not use the service to:

• Send spam, bulk unsolicited messages, or messages to people you have no business relationship with.
• Harass, threaten, abuse or mislead your customers or anyone else, including by threatening action you cannot lawfully take or do not intend to take.
• Contact people at unreasonable hours or with unreasonable frequency.
• Contact someone who has asked you to stop, where the law gives them that right, or a party you have marked sensitive.
• Impersonate anyone, or misstate who a message is from or what is owed.
• Hide that a message was generated by AI where the law requires you to disclose it, such as under the EU AI Act. You are responsible for adding a disclosure where one is required. Tell us if you need help setting one up in your message templates.

4. Invoice reminders

Stratum's accounts receivable software is built for business to business invoices: invoices one business sends another for its own goods or services. Amounts owed by individuals for personal, family or household purposes are governed by strict consumer protection laws. In the United States these include federal, state and city rules, such as those of New York State and New York City, which restrict how, when and how often individuals may be contacted about money they owe and may require consent before electronic messages. Other countries, including India, have their own consumer protection rules.

• You must not use the service to send reminders to individuals about personal, family or household amounts unless you have told us in writing, we have agreed in writing, and you comply with every consumer protection law that applies to you.
• You may use the service only for invoices your own business issued. You must not use it on behalf of other businesses, or for invoices you have bought from someone else.
• You must mark as sensitive any customer who is in dispute, in bankruptcy, represented by a lawyer, or has asked not to be contacted, where the law requires you to stop contact.
• We may refuse, limit or switch off invoice reminders for any customer or invoice we reasonably believe falls outside these rules or is being pursued unlawfully.

5. Trying to get around the guardrails

You may not, and may not let anyone:

• Try to make any agent initiate a payment, transfer or refund, or connect bank credentials that would let it move money.
• Try to make any agent act above an approval threshold without the required person, for example by splitting amounts to stay under a threshold, sharing approver accounts, or approving on someone else's behalf.
• Try to make any agent file a tax return, lock a period or write off a balance.
• Plant instructions in emails, documents or other content to steer the agents (prompt injection), or use the service to test prompt injection against anyone else.
• Disable, hide or tamper with the audit log.

6. Attacks and misuse of the service

You may not:

• Probe, scan or test the security of the service, except as our vulnerability disclosure rules on the Security page allow.
• Access, or try to access, another customer's data or any system or account you are not authorized to use.
• Introduce malware, or interfere with the service or its providers.
• Overload the service, including by excessive automated requests or by trying to get around usage limits.
• Reverse engineer, decompile or try to extract the source code, prompts, models or rules behind the service, except where the law allows it despite this restriction.
• Copy the service or use it to build a competing product.
• Resell, sublicense or share access to the service with anyone outside your business, except your outside accountant and advisers acting for you.

7. Data you connect

You may not:

• Connect accounts, mailboxes or data you are not authorized to use, including other companies' books, unless you are acting for them with their written authority.
• Upload personal data without a lawful basis, or without giving any notice the law requires.
• Upload data that is not needed for the service and is especially sensitive, such as health data, government identity documents or payment card numbers, unless it is part of a record the service needs and the law allows it.

8. Enforcement

• If we reasonably believe this policy has been broken, we may investigate, remove or block the content or messages involved, and suspend the affected agents, users or accounts. We will limit suspension to what is necessary and tell you promptly, and in advance where we safely can.
• We will work with you to fix the problem and restore the service once it is resolved.
• A serious or repeated breach is a material breach of the Terms of service, and we may terminate the agreement.
• Where the law requires, or to protect people from harm, we may report unlawful activity to the authorities.
• Suspension never deletes your data and never touches your money, which stays in your own bank.

To report misuse of Stratum: Email Stratumai.co@gmail.com. Phone +1 (516) 613-0509 (Monday to Friday, 9:00 to 18:00 New York time). Post: DA SUAN ENTERPRISES, Ack Corp, OMBR Layout, Bangalore [area, state and PIN code to be added], India.